Priacy Policy

Welcome!

At Aster Stayz, we're committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

1. Personal Information

We only get personal data from you that you freely and knowingly provide us. For example, when you book a stay with us or contact us with inquiries, we may collect information such as your name, email address, and phone number.

2. How We Use Your Information

We use the personal information you provide for the purpose it was collected, such as booking your stay or responding to your inquiries. We may also use this information for related purposes, like improving our services. We don't use your information for anything unrelated without your consent.

3. Registration

Registering with us is optional. If you choose to register, we may ask for additional information like your address and preferences. You can opt-out of receiving promotional materials at any time.

4. Credit Card Details

We only store credit card details temporarily for payment processing. Once the payment is processed, we delete this information for your security.

5. Disclosure

We may disclose your personal information in special circumstances, like when required by law or to protect our rights and property. We may also share your information with trusted third parties to fulfill your requests for services.

6. Security

We take reasonable steps to protect the personal information you provide us, but no method of transmission over the internet is completely secure. We do our best to ensure the security of your information once we receive it.

7. IP Addresses and Cookies

We collect IP addresses to diagnose technical issues and use cookies to enhance your browsing experience and improve our services. This data is collected in aggregate and cannot be traced back to individual users.

8. General Data Protection Regulation (GDPR)

We comply with the GDPR regulations when handling your data.

9. Access to Information

We work hard to maintain the accuracy and timeliness of your information. If you find any inaccuracies, please let us know, and we'll correct them promptly.

10. Links to Other Sites

Our website may contain links to third-party websites. We're not responsible for the privacy practices or content of these sites, so we recommend reviewing their privacy policies before sharing any personal information.

11. Problems or Questions

Please get in touch with us if you have any questions or inquiries regarding our privacy policy. We take privacy seriously, and we'll quickly resolve any problems.

For more information about privacy in Australia and protecting your rights, visit the Australian Federal Privacy Commissioner's website.

Thanks for choosing Aster Stayz for your Melbourne stay!